We are digitalizing the climbing gym business

so that the end customer gets the following benefits:

No more waiting in line at the customer service desk

Climb whenever it suits them

No more forgotten gym cards, as the phone is easy to carry around

Offers and benefits always easily accessible

The gym operator’s benefits are as follows:

Save 1000€ - 2000€ / month

Customer service staff hours can be reduced by 2 hours each morning and 2 hours each evening, leading to savings of €1000-2000 per month.

Sell more

You can always easily reach your customers and make quick upselling offers.

No more misuse

Misuse decreases as customers can't use their friend’s card.

Make peak hours a breeze

You eliminate congestion and reduce staff requirements during peak hours.

What is WisePlatform Vertical

We truly are digitalizing gym operations both for the customer and the gym operator. On the customer side, the key benefits revolve around convenience, flexibility, and efficiency. Digitalization removes common pain points like waiting in line or forgetting physical gym cards, and it enhances the customer experience. The focus is on making visits more user-friendly and flexible, especially with the integration of smartphones as digital keys.

For the operator, digitalization presents cost-saving opportunities and operational efficiency. By reducing the need for customer service personnel during off-peak times, significant savings can be made. Additionally, the system reduces potential fraud by preventing card sharing, provides better customer communication for upselling opportunities, and helps in managing peak-time congestion, which ultimately optimizes resource allocation.

The service and the price

What does the service include?

WisePlatform Vertical Software
Access control hardware for gate
Wanzl Galaxy port gate set hardware
Sunmi POS device

Pricing

Fixed 12-month contract at just €990 per month, excluding VAT (continues thereafter on a rolling basis with a one-month cancellation notice)
One-time setup fee of €2,000, excluding VAT (includes hardware installation)

The Power of All-in-One CRM

In a CRM system where marketing, sales, and management tools are built-in tools,
all processes become more efficient.

Eliminate

✗ Multiple software solutions
✗ Data in 100 different platforms
✗ Mistakes caused by manual work
✗Miscommunication

Welcome

✔ Data in one platform
✔ Growth opportunities
✔ Increased sales
✔ Happier customers

Premium CRM with industry-specific tools

Automatic invoicing/card payments of memberships

Mobile gym card & course bookings etc. in app
Build-in access control
POS application with real-time access control
Online store

Boost Your Sales and Create Happier Customers

WiseEcommerce webshop for

all products & services

With WisePlatform Vertical you can sell all your products and services via webshop. The customer will register to your system, go to webshop, pick a product, go through payment process and finalize the purchase. If the product is a bouldern gym access product the customer will automatically and instantly receive the access rights that are included in the product. Now the customer can instantly check-in to gym or enroll to a fitness class via app.

Payment in advance

WiseEcommerce webshop is used with Stripe who provides the online payments. Your gym may use all the payment methods that Stripe offers. These include credit card payments, bank redirects and Paypal for example. Your online webshop is open 24/7 and 365 days a year and you never miss a sale because of the long line to the customer service counter. Stripe uses daily payouts to deposit your sales to your bank account.

Advance Enrollment and Payment for Courses, Workshops, and Competitions

Different kinds of workshops, courses, and competitions no longer require manual work regarding enrollments or payments. These types of events can be sold via webshop as tickets. When a workshop is sold as a ticket through a webshop, you always get your money upfront and don't lose it with no-shows.

Direct Debit file generation

every day

WisePlatform Vertical enables daily direct debit for gym memberships, offering immediate access and billing from purchase date. This boosts sales and ensures steady cash flow by allowing sign-ups any day, eliminating the wait for a new month.

Access Control

WisePlatform Vertical can be used with doors and gates linked to the system, offering a modern way of access control. This eliminates the need for customers to go through the service counter, reduces staff workload, and enables 24/7 gym operation—potentially increasing sales by extending open hours.

Automated segmenting of customers and marketing

WisePlatform Vertical comes with various marketing tools, including WiseCMS for content creation, and capabilities for email, SMS, and push notifications. Its WiseSurvey tool enhances potential customer data collection for WiseCRM. The system segments customers using tags based on interactions like purchases and event enrollments, facilitating targeted marketing through automated mailing lists without manual effort.

"We started planning a climbing and yoga center in the summer of 2020, and from the beginning, it was clear that we wanted a functional system.

From WisePlatform Vertical, we found almost everything we needed directly in their product range. Their active and knowledgeable staff, especially their support system, have been invaluable.”

Antti Väisänen and Natalia Kiuru

Väki - Climbing and Yoga Center

What Makes WisePlatform Vertical Different

WisePlatform Vertical is the only operational management system that gathers websites, marketing, sales, and financial management tools with gym-specific solutions into a single CRM system. With WisePlatform Vertical, you have everything you need to run your business. All tools are developed by us, WiseNetwork, so you don’t have to worry about integrations ever again.

And the development continues. This means all of our customers systems are always up to date, yet never finished - because we want you to stay ahead with WisePlatform Vertical.

WISEAPP

Free Mobile App for Your Customers

WiseApp is one of the best tools available for the climbing and bouldering gyms

your customer can check-in to gym, open a door or a gate ( if the customer has a valid access right)
reduces misuse: A traditional gym card can easily be given to a friend, but no one lends their phone to anyone
customers can sign up or cancel bookings directly through WiseApp
the customer can also be in direct contact to customer service by filling up a survey via app
WiseApp news feed is easily updated as you can use all the same articles that are published in the website

Built-in Tools You Need to Grow Your Climbing or Bouldering Business

WiseCRM

WiseRoles - Role management for different user rights
WiseSign - Digital signature
WiseTags - Automatic segmentation of customers
WiseActivities - Customer activity history
WiseAssigments - Tasks and work lists for organization members
WiseCalendar - Work calendar for internal use of the organization

WiseCMS

WiseWebsite - Branded Website and Subsites
- Website Menu Management
- Website Banner Management
- Landing pages for custom offers
- On Demand Content
WiseIntra - Solutions for internal communication

WiseMarketing

WiseMail - E-mails and newsletters
- Automatic e-mailing lists
- Unsubscription groups
WiseEvent - Event management
- Recurring events
- Event invitations and reminders
- Event registrations and CRM update based on them
WiseVenues - Venue management
WiseSurvey - Forms and surveys
- Automation for sales processes
- Orders automatically from forms
- Automation of customer segmentation from questionnaires
- E-mail notifications to the survey respondent or a member of your own organization
- Update of CRM data from survey respondents
- Survey responses dashboard
- Processing survey responses
WiseAD - Ad management
WiseApp - Mobile Application
- Mobile Access Card
- Event registrations
- News feed
- Push notifications
- Managing your own customer profile (contact information, user information, contracts, payment cards)
- Contact to customer service

WiseSales

WisePDM - Product management of all sales
- Sales data accounting
- Automation of customer segmentation
- Access rights based on purchase
WiseDeal - From quotation to contract
- From offer to order/contract
- Digital signature
- Automated invoicing / Recurring card payments
WiseEcommerce - B2C online stores
WiseReserve - Spesific reservation systems for different industries
WisePOS - Point of Sales applications
- In addition to new sales, paying orders/contracts to the cashier
- Entry of access rights/visits to the cash register
- Fully customizable checkout counters
- POS suitable for mobile devices
- Receipt printer integration
WiseTicket - Own ticket shop of the event operator
WiseLeads - Sales Funnel for Sales activities