What is WiseAMS and what are the benefits?
WiseAMS is the intelligent automation built into the WisePlatform system, enabling you to automate various functions easily and efficiently.
✔️ automate communication based on customer purchases or events
✔️ send reminders and follow-up messages automatically
✔️ reduce manual work in everyday processes
WiseAMS or WiseAMS+
WisePlatform’s intelligent automation is available in two versions: WiseAMS and the more advanced WiseAMS+.
The WiseAMS base version is suitable for building simple automation flows.
WiseAMS+ enables, among other things, an unlimited number of automations, multi-step automation flows, and expert-guided onboarding.
Compare and choose the option that suits you best
The customer-specific limit for automation events is 100,000 events per month.
WiseAMS+ – build complete customer journeys
WiseAMS+ takes automation further: you can build multi-step customer journeys that react to customer behavior.
Examples of WiseAMS+ automations:
🔸 A new customer joins
• A “Welcome” message is sent immediately
• After 2 days, usage tips are sent
• After 7 days, added value or upsell content is sent
🔸 Membership is about to end
• 14 days before: reminder message
• 7 days before: offer
• 1 day before: final reminder
🔸 A customer has not been active for a while
• A series of messages to reactivate the customer
• Automatic responses based on customer behavior
WiseAMS+ enables:
• Unlimited triggers and actions
• Multi-step automations
• Expert-guided onboarding
WiseAMS – a simple and effective start
The WiseAMS base version is ideal when you want to implement simple automations quickly without complexity.
Examples of WiseAMS automations:
🔸 A new customer joins
• Automatic welcome message + getting started instructions
• Customer tagging for further actions
🔸 Membership / customer relationship is ending
• Automatic reminder before expiration
• Automatic tagging after the contract ends
🔸 A customer has not been active for a while
• Automatic “come back” message
WiseAMS enables:
• 1 trigger (e.g. purchase or membership ending)
• 2 actions (e.g. add a tag + send an email)
What is the difference between simple and multi-step automation?
The multi-step automation included in WiseAMS+ enables longer customer journeys and automated communication based on customer behavior.
How do I get started with WiseAMS and WiseAMS+?
The WiseAMS base version is included in our customers’ SaaS fee and will be available automatically in system administration after 18 May 2026.
How will WiseAMS develop in the future?
WiseAMS lays the foundation for future automation features in WisePlatform.
Planned developments include:
Loyalty programs
Reward your customers and build long-term customer relationships
More trigger
Automation will be expanded in a controlled way across different parts of the system
Industry-specific solutions for WisePlatform
WisePlatform Golf is a cloud-based golf course management software for golf clubs and operators, managing memberships, online bookings, customer communications and customer data.
