WiseNetworking – Customer Experience and Loyalty
with special guest speaker Jon Nasta
Stand out from your competitors and join us on September 8, 2025, at 12:15 CEST (Sweden/Germany) / 13:15 EEST (Finland) for an exclusive WiseNetworking webinar with Customer Experience Expert, Jon Nasta.
This WiseNetworking session will explore what loyalty truly means for your business, how to identify your most valuable customers,
and the strategies that turn members into passionate advocates for your brand.
You'll walk away with practical ideas you can implement immediately to boost both customer experience and retention.
What You'll Learn
Defining Loyalty: Moving beyond buzzwords — what it really means in practice.
Real-World Inspiration: Examples from different industries and everyday life.
Brand Connection: How to make members want to wear your merchandise.
VIP Strategy: Identifying your top 20 customers and making them feel special.
Want to have a say on what will be discussed? Let us know what your burning questions are by filling in this questionnaire.
Event Details
Speakers:
Jon Nasta – Jon Nasta is a seasoned strategist and leading voice in customer retention within the fitness and wellness industry. As the founder of Stronger Strategies and former COO of Retention Management, Jon has helped hundreds of clubs across Europe and North America create loyal, engaged member communities. His work focuses on translating data into meaningful action, crafting unforgettable member experiences, and turning satisfied customers into brand advocates. Jon is passionate about the intersection of emotion, experience, and loyalty—and today, he’ll share how to transform your members into superheroes who proudly wear your brand.
Johannes Cavallin – Fitness & tech expert with deep industry knowledge and COO of WisePlatform Gym. Brings unique insights into how technology can strengthen customer engagement and loyalty strategies.
Language: English
Date & Time:
Monday, September 8, 2025
🕛 12:15 CEST (Sweden, Germany)
🕐 13:15 EEST (Finland)
Duration: Approximately 75 minutes.
Platform: Microsoft Teams (link will be sent to all registered participants). Please note, the event will not be recorded.
Sign up today and discover the difference an intentional customer experience can make — plus how to turn your members into loyal fans who proudly wear your brand.
Long experience, unique innovation, strong vision, hard work, top employees and attitude - that's what WiseNetwork is made of. With our extensive experience, innovative solutions, and a team of top-notch professionals, we are committed to transforming the overall operations of companies and empowering them to reach their full potential.
All of our clients are part of WisePlatform's constant development and new features are added to the system monthly. Our clients always have the most updated service of the market available for them.