Why DACH Climbing Halls Are Choosing WisePlatform Vertical
Vertical Pro in Germany has come to a close, and the interest in WisePlatform Vertical was incredible!
This is an exciting milestone for us – and for the climbing and bouldering industry in the DACH region. Many are already choosing WisePlatform Vertical to simplify their processes and better serve their customers.
Demand is growing fast, and spaces for onboarding in early 2025 are filling quickly. Don’t miss the opportunity to be part of a forward-thinking network of climbing halls driving the industry forward.
"Since the summer, we have been working closely with WiseNetwork to adapt their system to our requirements and those of the German market. We continuously provide feedback to identify development needs and take the unique aspects of the DACH region into account. Changes and requests are implemented quickly and competently."
Robert Vince Schmidt
WerkmeisterDynochrom Boulderhalle| Blocksport GmbH
"We were a pilot customer for the WisePlatform Vertical, which enabled us to identify key development needs and work on solutions tailored to our workflows. We are looking forward to implementing the finalized system and experiencing its impact on efficiency and performance."
Christian Benk
Ein stein boulderhallen GmbH & Co. KG | Benky Climbing GmbH & Co. KG
With WisePlatform Vertical, you'll...
Save €1000–2000 / monthly
Customer service staff hours can be reduced by 2 each morning and 2 each evening, saving you €1000–2000 monthly.
These savings add up fast!
Sell More – and Reduce Misuse
You can always easily reach your customers and make quick upselling offers.
Also you will reduce misuse as customers can't use their friend’s card to enter the bouldering or climbing hall.
Increase Customer Satisfaction
Say goodbye to congestion and long waits. WisePlatform Vertical frees up your staff to provide top-notch service during peak times.
WisePlatform Vertical Features:
- Automatic Invoicing and Membership Payments
Mobile Gym Card, Course Bookings, and More in WiseApp
Build-in Access Control
- POS System with Real-Time Access Control
- Online Store for Added Revenue
FAQ - Frequently asked questions about WisePlatform Vertical
Q: What does the POS interface look like in WisePlatform Vertical?
A: The interface is clean, modern, and intuitive, designed to simplify daily operations and ensure quick access to critical customer data. Key features include:
Clear User Summary: Easily track customer visits, orders, and invoices at a glance.
Detailed User Information: Organized fields for contact details, customer IDs, and tags for personalized communication.
Access Rights Management: Quickly view and manage access permissions and product usage.
Tags for Personalization: Use tags to segment customers based on their interests and purchases, streamlining targeted communication.
Q: What else is included besides the POS?
A: WisePlatform Vertical includes all the tools a climbing gym needs for sales, marketing, websites, finances, and managing both staff and customers – all in one system. Plus, your customers get a free app they can use to access the climbing or bouldering hall seamlessly.
Q: You're a Finnish company. Do you provide support in German?
A: Yes, we do! We have a native German speaker on our team who is dedicated to helping our customers with all their needs – whether it’s onboarding, daily support, or solving challenges. Additionally, we are actively recruiting more team members with fluent German skills in the DACH area to further strengthen our support and ensure an even smoother experience for our customers.
Jürgen Stichenwirth
(Kontakt Deutschland, Österreich, Schweiz)
juergen.stichenwirth
@wisenetwork.fi
Jürgen Stichenwirth, unser internationaler Ansprechpartner, spricht fließend Deutsch und hilft unseren Kunden, die besten Lösungen für ihre speziellen Bedürfnisse zu finden. Dank seiner Erfahrung erhalten unsere Kunden die Unterstützung, die sie für ihren Erfolg benötigen.
Nadine Järvinen /
Projektmanager
nadine.jarvinen
@wisenetwork.fi
Nadine Järvinen, unsere deutschsprachige Expertin, bietet einen kompetenten Kundenservice und begleitet unsere Kunden in der DACH-Region mit ihrem Know-how durch Implementierungsprojekte. Dabei stellt sie sicher, dass der Umstieg auf unser System reibungslos und effizient verläuft.
Joni Meskanen / Geschäftsführer
joni.meskanen
@wisenetwork.fi
Joni Meskanen, unser CEO, bringt 20 Jahre Erfahrung als Fitnessstudio-Besitzer mit. Mit seinem umfangreichen Fachwissen stärkt er das Engagement von WiseNetwork maßgeblich und entwickelt immer wieder Lösungen, die den Bedürfnissen der Fitnessbranche gerecht werden.
Lasse Myöhänen / Technischer Direktor
lasse.myohanen
@wisenetwork.fi
Lasse Myöhänen, unser CTO, trägt aufgrund seiner jahrelangen Erfahrung als Systemdesigner wesentlich zum Erfolg von WisePlatform Vertical bei. Durch seine technische Führung wird die Entwicklung innovativer und verlässlicher Lösungen vorangetrieben, die speziell auf die Bedürfnisse der modernen Fitnessbranche abgestimmt sind.